Payments in the electronic store are processed using the makecommerce.lt platform, which is managed by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no.: 12268475), therefore your personal information, required for payment execution and confirmation, will be transferred to Maksekeskus AS.
1. General provisions
1.1. This privacy policy regulates the principles of collection, processing, and storage of personal data. Personal data is processed and stored by UAB “Crystalis”, who is the controller of the personal data (hereinafter the controller).
1.2. For the purposes of this privacy policy, a data subject means the customer or another natural person whose personal data is processed by the controller.
1.3. For the purposes of this privacy policy, a customer means anyone who purchases goods or services on the controller’s website.
1.4. The controller observes the principles relating to personal data processing provided by legislation and, among other things, processes personal data in a lawful, fair, and secure manner. The controller is able to declare that personal data has been processed in accordance with the provisions of the legislation.
2. Collection, processing, and storage of personal data
2.1. The personal data collected, processed, and stored by the controller has been collected electronically, mainly via the website and e-mail.
2.2. By sharing their personal data, the data subject grants the controller the right to collect, arrange, use and administer, for the purpose defined in the privacy policy, the personal data that the data subject shares with the controller either directly or indirectly when purchasing goods or services on the website.
2.3. The data subject is liable for the accuracy, correctness, and integrity of the data submitted by them. The submission of knowingly false data is regarded as a breach of the privacy policy. The data subject is required to immediately notify the controller of any changes in the data submitted.
2.4. The controller is not liable for any damage or loss caused to the data subject or a third party as a result of the submission of false data by the data subject.
3. Processing of personal data of customers
3.1. The controller may process the following personal data of the data subject:
3.1.1. Given name and surname;
3.1.2. Telephone number;
3.1.3. E-mail address;
3.1.4. Delivery address;
3.2. In addition to the foregoing, the controller has the right to collect data about the customer that are available in public registers.
3.3. The legal basis for the processing of personal data points (a), (b), (c) and (f) of Article 6(1) of the General Data Protection Regulation:
(a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
(b) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract;
(c) processing is necessary for compliance with a legal obligation to which the controller is subject;
(f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
3.4. Processing of personal data according to the purpose of processing:
3.4.1. Purpose of processing – security and safety
The maximum period of storage of personal data – according to the terms specified by law.
3.5. The controller has the right to share personal data of customers with third parties such as processors, accountants, transport and courier companies, companies providing transfer services. The controller is in charge of the processing of personal data. The controller transmits the personal data necessary for making payments to the processor, Maksekeskus AS.
3.6. The controller processes and stores personal data of the data subject implementing the organizational and technical measures to ensure that the personal data is protected against any accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
3.7. The controller stores the data of the data subjects depending on the purpose of processing, but no longer than for 3 years.
4. Rights of the data subject
4.1. The data subject has the right to gain access to and examine their personal data.
4.2. The data subject has the right to obtain information on the processing of their personal data.
4.3. The data subject has the right to modify or rectify inaccurate data.
4.4. If the controller processes personal data of the data subject based on the consent granted by the latter, the data subject has the right to withdraw their consent at any time.
4.5. To exercise their rights, the data subject can contact the customer support of the online store at info@crystal-heritage.com.
4.6. To protect their rights, the data subject can file a complaint with the Data Protection Inspectorate.
5. Final provisions
5.1. These data protection terms and conditions have been prepared in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia and legislation of the Republic of Estonia and the European Union.
5.2. The controller has the right to amend the data protection terms and conditions in part or in full, notifying the data subjects of the amendments via www.crystal-heritage.com.
Cookies explained
When you are browsing websites on the internet, tiny text files called cookies are stored on your computer to help track your use of the website and to personalise your shopping experience. These cookies can be stored so that if you return to a website, that website can recall the information from the cookies stored on your computer (such as things you left in your shopping bag) to tailor your experience of the site.
Our website www.crystal-heritage.com uses cookies to understand your shopping journey through our website. These cookies recognise your individual computer, tablet or mobile phone – they do not hold any personally identifiable information about you. Personally identifiable information includes your name, address, credit card details or telephone number – rest assured, none of these are held in our cookies.
Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storage enabled as a default setting. However, all browsers have the option to disable cookie storage on your computer if you wish to do this. Please be aware that disabling cookies on your browser will reduce your ability to shop online with www.crystal-heritage.com as we use cookies to process products in your shopping bag and to process your orders. You will still be able to research our product catalogue, however you will not be able to purchase through our website. This would also be a common experience of reduced cookie functionality across many websites.
Sharing our pages
If you take the opportunity to ‘share’ content with friends through social networks such as Facebook, Twitter, Google+, Pinterest and Instagram, you may have cookies from these websites stored on your computer. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. You can find more information on social network policies on privacy and cookies by clicking the links above.
If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window).
Managing cookies
The first time you arrive on our website, we inform you that our website places cookies on your computer, as you may choose to leave the website immediately. If you accept the use of cookies, you are still able to switch off individual cookies as described in our Cookie Policy.
How to enable cookies in different browsers
Cookies should be enabled by default in your browser, so if you have not changed your settings you should expect to be accepting cookies from the websites you browse. Disabling your cookies will limit your experience at www.crystal-heritage.com and many other websites online. If you wish to change your cookie settings we have provided a guide below for you. Please remember, if you do disable your cookies, you can allow cookies from certain approved websites, by adding the website homepage to your exceptions list.
First, find out what your default web browser is on your machine, or the browser you use most often to access the internet. To work out which browser you are using, simply open the internet as usual, and then follow the steps below:
Apple Mac Users
Open the internet as usual and click on the Apple icon in the top left corner. Choose the ‘About’ option. This will tell you the browser type and version you are using.
Safari on OSX
- Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
- Click on ‘Security’ then ‘Accept cookies’
- Select the ‘Only from site you navigate to’
Microsoft Internet Explorer 5.0 on OSX
- Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
- Scroll down until you see ‘Cookies’ under Receiving Files
- Select the ‘Never Ask’ option
Mozilla
- Click on ‘Tools’ at the top of your browser window and select Options
- Then select the Privacy icon
- Click on Cookies, then select ‘allow sites to set cookies’
PC Users
Open the internet as usual. In the tool bar at the top of your browser click ‘Help’ and choose the ‘About’ option from the drop down. This will tell you the browser type and version. Once you know the browser you are using you can find the cookie settings using the guide below relevant for your browser:
Google Chrome
- Click on ‘Tools’ at the top of your browser window and select Options
- Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
- Now select ‘Allow local data to be set’
Microsoft Internet Explorer 6.0, 7.0, 8.0
- Click on ‘Tools’ at the top of your browser window and select ‘Internet options’, then click on the ‘Privacy’ tab
- Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
- Settings above Medium will disable cookies
Mozilla Firefox
- Click on ‘Tools’ at the top of your browser window and select Options
- Then select the Privacy icon
- Click on Cookies, then select ‘allow sites to set cookies
Safari
- Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
- Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
- Click ‘Save’